
Insider Media Group
Insider Media Group is a Plus Shopify Partner based in Port Melbourne, Australia offering store build or redesign, store migration, product and collection setup and 15 other services. It is rated 5.0 out of 5 from 140 reviews on the Shopify Partner Directory. Projects start from $100.
About Insider Media Group
Since 2012, our experienced Melbourne Shopify team love working with all online retailers. From basic Shopify setups, store migrations, SEO, search & social marketing, and advanced customisations, our affordable range of services will help build your retail business.
Services and pricing
- Store build or redesignFrom $995
What's included
Included in starting price: We can either setup a new store or redesign an existing Shopify site with a new template or changes to an existing one. Some of the items included in a basic project are: Full theme setup Product Uploads Navigation & Collections Setup Payment Methods Installed Shipping Methods Installed Domain Linking Links to Email Marketing Systems Links to Social Media
- Store migrationFrom $500
What's included
Included in starting price: Migrate existing e-commerce store from platforms such as Magento, Big Commerce, WooCommerce, Wix, Neto, and more to a new Shopify solution. Additional work and price information: Transfer Products & Customers. Replicate an existing website look or create a brand new style with increased and improved user experience for both the consumer and the retailer.
- Product and collection setupFrom $100
What's included
Our Shopify expert team can ensure your products and collections are setup correctly and look great to ensure a high level of user experience for you and your customers From adding a few products to importing a full database of products our team can undertake all tasks with ease.
- Store settings configurationFrom $295
What's included
Ensuring your Shopify store is setup correctly prior to launch is a vital task. Our team of Shopify experts can check your store and ensure we have ticked all the right boxes before launch. Items include : Checking Shipping Configuration Check internal Pages Checking inventory levels Check Payment processing and much more... Contact us now to help you ensure a successful launch
- Theme customizationFrom $395
What's included
With over 10 years of Shopify experience our team can offer small to large theme customisation Including : Theme design overhaul Custom code Adding customer fields to the cart Customising product pages Adding custom fonts Adding order form style pages Hiding unused items such as Cart button Changing navigation colours for featured text Adding custom buttons
- SEOFrom $200
What's included
Included in starting price: Amending your Shopify site SEO settings to optimise for Google and other search engines including meta titles, descriptions and ALT tags for images. Additional work and price information: Main website Title and Meta Description Product page Titles and Meta Descriptions Collections Titles and Meta Descriptions Pages Titles and Meta Descriptions ALT tags for product, collection and homepage images
- Social media marketingPrice on request
What's included
Included in starting price: We can offer both new and existing ecommerce businesses a holistic overview and general assistance on how to get the best out of social media. Additional work and price information: Social Media Marketing using Facebook, Instagram, LinkedIn, Snapchat etc Social Media Influencers and how to use them to your advantage Social Media Post timing Tagging products General Tags
- POS setup and migrationPrice on request
- Custom apps and integrationsPrice on request
- Site performance and speedPrice on request
- Banner adsFrom $200
- TroubleshootingFrom $295
- Business strategy guidancePrice on request
- Search engine advertisingPrice on request
- Email marketingPrice on request
- Wholesale/B2BPrice on request
- Product developmentPrice on request
- International expansionPrice on request
Featured work
Starbucks Australia - Shopify Site Build and Design
Starbucks Australia required a Shopify store build and design to promote their highly popular range of Merchandise, such as coffee cups, mugs and bottles. Our team worked closely with the Starbucks team to build, design, and launch a Shopify store that was in line with global Starbucks brand guidelines, in addition to the right UX for their customers
Inca Organics - Shopify store design & migration
Inca Organics required a migration from Woo Commerce to Shopify, in addition to a new overall site design using a Shopify premium theme that captures their new brand guidelines. The Inca Organics project needed some additional code, and light customisation to ensure their overall UX requirements for the new Shopify store were met.
Pizzini Wines - Shopify Redesign and Theme Customisation
Pizzini wines had very specific branding and site design requirements for their new Shopify design and site overhaul. Our development team managed to achieve the desired result for Pizzini by customising a Shopify premium theme, with additional code, and development to ensure the brand was ready for its new identity and Shopify store.
Gray Nicolls - Shopify Store Design
Gray Nicolls is one of the world's most recognisable cricket brands, and one of five Shopify stores that our Shopify development team completed that covered all their brands. Our Shopify experts were required to build a site using a Shopify Premium theme, with additional code, and custom development to ensure all the required store features and overall UX were achieved.
Aus Cellar Door - Migration from Magento to Shopify
Aus Cellar Door already had a large catalogue site built using Magento, however they wanted the ease and style of Shopify. The new Shopify store has been heavily customised with hidden order forms for customer offers, extra customer fields in the cart, product page and search customisation to ensure that all the features were in place to offer a heightened UX.
Sentani - Migration to Shopify and site redesign
Sentani bridal wear required a migration from WooCommerce to Shopify, along with a full site redesign. To ensure Sentani maintained the highest levels of UX to showcase its products our team added custom code to the Shopify build. In addition we installed suitable apps where required to increase the overall user experience for the new Shopify store
Ratings and reviews
- Quality of work
- 5.0
- Communication
- 5.0
- 5 star137
- 4 star2
- 3 star1
- 2 star0
- 1 star0
- Sleigh Bells AustraliaStore build or redesignOct 21, 2026
Paul and Ruth were amazing to work with. Talked me through everything so I understood and knew how everything worked form start to finish. Highly recommend.
- The Harvest Table AustraliaStore build or redesignSep 21, 2026
Paul and team at Insider Media have been an absolute breath of fresh air! They are not a company that are out there to over price or over spec something but are genuine in their ethic as well as pricing per the actual needs, i.e. they have the pocket of the client at heart and are honest in their dealings! A very fruitful interaction and I will definitely use Insider Media again!
- Brow It YourselfTroubleshootingAug 4, 2026
I found Insider Media Group through Shopify Partners, once Paul returned from holiday, he called me with suggestions on how exactly he could help enhance my home page on my store. He went out of his way to explain how he could help and within 5 minutes had accessed my store to help troubleshoot and even made changes for me. He helped me me fix something that I had been struggling with for months and enhanced the view of my home page. I cannot fault the prompt and helpful service.
- Bali EaseStore build or redesignJun 16, 2026
Insider Media built our dream Shopify store, and we couldn't speak highly enough of Paul and Ruth. Every question we had was answered in a way that not only helped us understand, but also taught us how to confidently navigate and manage the website ourselves once the handover was complete. No request was ever too much, communication was always prompt, and they truly brought our vision to life, even exceeding our expectations. We would highly recommend Insider Media to anyone looking to create an online store for their brand. Thank you, Paul and Ruth, for making the whole process such a positive experience!
- Retreat 360Store build or redesignApr 27, 2026
I love working with Insider Media Group as they listen, think outside the box, work in a methodical and timely fashion and always have my best interests at heart. I highly recommend.
- HuffyCruStore build or redesignMar 13, 2026
I can’t recommend Insider Media highly enough! As a tiny new business owner with my online store, HuffyCru, I reached out for some guidance and was absolutely blown away by the support I received. Paul and Ruth took the time to personally respond to my enquiry and genuinely went above and beyond to help me improve my store. They didn’t just answer my questions — they also made a number of thoughtful suggestions and small improvements that I didn’t even know were possible. Their knowledge, attention to detail, and willingness to help made such a huge difference for my business. What impressed me most was how friendly, polite, and professional they were throughout the entire process. They made me feel genuinely valued and supported as a new small business owner, which means so much when you're just starting out. Nothing felt like too much trouble, and they were more than happy to explain things and answer every question I had. The fact that they did all of this complimentary was completely unexpected and incredibly generous. It really shows how much they care about helping businesses succeed. I’m so grateful for their help and would absolutely recommend Insider Media to anyone looking to improve their online business. Truly brilliant service! Thank you again, Paul and Ruth!
- StylicoStore build or redesignFeb 15, 2026
I had an outstanding experience working with Inside Media Group. They built my online store and truly went above and beyond my expectations. From start to finish, their professionalism, communication, and attention to detail were exceptional. The final result exceeded everything I had envisioned — the quality of their work speaks for itself. I’m incredibly glad I found them and couldn’t be happier with the outcome. I highly recommend Inside Media Group to anyone looking for high-quality, reliable digital services. I will definitely be working with them again in the future.
- Enspri Skin CareStore build or redesignFeb 12, 2026
Migrating a 20-year-old skincare business is no small feat, and I am so glad I found Paul and Ruth at Insider Media. I had been putting off this move for three years out of fear, but their professional and proactive approach made the process easy. Trust & Security: Finding a trustworthy partner was my biggest hurdle. Paul and Ruth were transparent from day one, providing a clear contract and professional guidance that removed all my fears about 'hostage' situations or technical errors. Skincare Brand Focus: They did a fantastic job bringing our clinical skincare story and values to life. The new site is modern, easy to navigate, and has already earned rave reviews from our long-time followers. Post-Launch Support: Unlike other developers, Paul and Ruth provided a comprehensive guidebook and were happy to help with questions even after the final payment. If you are looking for a Shopify Partner who is responsive, professional, and genuinely cares about your migration's success, look no further than Paul and Ruth at Insider Media Group!!
- Book AddictionStore migrationJan 23, 2026
A great company to work with getting my new website up and running, would absolutely recommend!
- Foundation Bulk FoodsStore build or redesignDec 9, 2025
Working with Insider Media on our new e-com site was refreshingly simple. Paul and Ruth guided us through the process with clear communication and easy to follow instructions. Highly recommend!