Pacific IQ

About Pacific IQ

Pacific IQ is a boutique studio that works exclusively with brands on Shopify (inc migrations). Leaders in custom theme design & development. Experts in conversion rate optimization, boosting average order value & elevating LTV growth. Your success is our mission.

Services and pricing

• Business strategy guidancePrice on request
• Conversion rate optimizationFrom $4,950
  What's included

  Maximize Revenue, Boost Conversions, and Enhance User Experience. This one time activity allows you to increase revenue without having to spend more on SEO or paid media. We will audit all your pages, site speed, conversion funnel, headlines, copy and your entire app stack to create a bespoke CRO implementation plan.

• Email marketingFrom $4,950
  What's included

  Included in starting price: We are Klaviyo gold Partner and work exclusively with Klaviyo. Our entry-level setup includes: - Klaviyo account creation and integration to Shopify. - Template branding to match your brand aesthetic (Colors & Logo Only). - Automation / Flow setup including Welcome Series, Cart abandonment, and browse abandonment. (up to 3 emails per flow). - Campaign template creation. - 1-hour training on how to adjust the flows and create campaigns. Additional work and price information: Additional services available: - Advanced flow creation (Review request, Post purchase, VIP segments, Review Requests, UGC Requests, Loyalty Program Integration). - Advanced segmentation (Customers who have done certain things, attributes about certain people etc). - Fully customised template creation including all artwork and coding. - Integration with 3rd party applications such as loyalty, reviews, FB Ads etc. Please contact us for a quotation.

• POS setup and migrationFrom $4,950
  What's included

  The Pacific IQ founders are both previous retail store owners, which gives us a unique ability to understand the complexities of switching POS systems. We can assist with hardware selection, setup, training, data migration or provide a complete turnkey solution.

• Product and collection setupPrice on request
• Sales channel setupPrice on request
  What's included

  Included in starting price: We can help you set up different sales channels and configure them like: 1- Google Analytics 2- Google Tag Manager 3- Google Ads 4- Google Shopping 5- Facebook Business Manager 6- Email Marketing Software Additional work and price information: Please discuss your requirements when requesting a quote.

• Search engine advertisingFrom $4,950
  What's included

  Included in starting price: - Full strategy build - Manual Bidding Optimization - Google search campaign (keyword optimization) - Includes alternate keywords - Brand Keyword Targeting. - Competitor Keyword Targeting - Google shopping campaign (product placements) - Feed uploading - Feed Maintenance - Google Display campaign (banners and retargeting) - Tracking - Weekly reporting - Optimization & recommendations - Much more included Additional work and price information: We work with different budgets and business sizes, but require a minimum ad spend budget of $3000 USD p/m for this to be as effective as possible.

• Store build or redesign$14,000–$200,000
  What's included

  Every online business is unique, and that is why we take the time to understand the founders, the brand identity, and the business goals as the first step. We have two different methods for new site builds or redesign projects: 1 - Have our expert team recommend and populate a premium theme from the theme store. 2 - Have our creative director design a 100% bespoke theme inc custom development.

• Store migrationPrice on request
  What's included

  Allow us to take the stress out of your migration. We specialize in migrations from Magento, Squarespace, and WordPress, Big Commerce, Woo Commerce. We will work with you to understand the design upgrades you are looking for and ensure a seamless transition with zero downtime and so your online sales are not affected.

• Store settings configurationPrice on request
• Theme customization$4,950–$90,000
  What's included

  At Pacific IQ we complete theme customization using two equally important fundamentals: Performance - As CRO experts we ensure any theme customizations are going to maximize the conversion rate, average order value, and customer lifetime value. Aesthetic - Ensuring your site is the best possible representation of your brand ID Performance + Aesthetic = Sucess

Featured work

• Flamingo Estate

  Flamingo Estate came to us to enhance their online user experience by improving usability and adding the all-important "wow" factor that wins a life-long customer. Pacific IQ developed a fully custom website for Flamingo Estate with a memorable user experience, designed to tell the story of this incredible Estate.

• Sotheby's Wine

• Blesswell by DJ Khaled

  Our team at PIQ designed one-of-a-kind wireframe concepts and developed an optimized and user-friendly store on Shopify Plus. CBD based products present unique hurdles when it comes to integrations, payment gateways, and shipping, we were able to seamlessly guide the BLESSWELL team. We also integrated Recharge Subscriptions, Okendo Product Reviews, as well as a password protected content.

• OZIUM

• Surely Non-Alcoholic Wine

  The team at Pacific IQ was thrilled to assist with the rebrand of DrinkSurely.com. This project is full of unconventional design solutions such as linear grid lines to add a sense of structure and flashing promotional circles to bring movement and life to the pages. Users will discover subtle hover features and soft animations, imploring them to discover more about Surely.

• Skinny Mixes

  Elevating a cherished brand’s online presence through a comprehensive website overhaul designed to enhance user engagement, drive conversions, and seamlessly reflect its refreshed identity. This initiative goes beyond aesthetics, focusing on creating a cohesive digital experience that embodies the brand’s redefined vision, values, and storytelling.

Ratings and reviews

• Bedrock SandalsTheme customizationSep 30, 2026

  We hired Pacific IQ to build our new website and couldn't be happier. From the start they listened closely to what we wanted and brought ideas from their own experience that made the final site better than what we'd pictured. The build stayed on schedule and took very little lift from our team, and when the site went live they were there to support the launch. Since launch, our conversions, site speed, and mobile experience have improved significantly. What sets them apart is how much they teach: we learned best practices for things like launching new products, and we now keep a library of their training videos for our team. They're also very responsive. Highly recommend Pacific IQ to any brand that wants a great site and the know-how to run it.

• Clos du ValPOS setup and migrationJun 2, 2026

  Highly recommend Pacific IQ to anyone looking for a knowledgeable, reliable, and responsive partner.

• House of Far NienteStore build or redesignMar 6, 2026

  Extremely knowledgeable and always helpful. They consistently provide clear guidance and solutions whenever we run into challenges, and are a great partner to work with.

• Vineyard Brands CollectiveStore migrationJan 15, 2026

  Jaren was delightful to work with. Very responsive and insightful, went above and beyond. He was very capable of translating my ideas into practical execution.

• Bricoleur VineyardsStore migrationNov 13, 2025

  We’ve really enjoyed working with the entire team at PacificIQ, everyone is professional, kind, and truly collaborative. They’ve made every interaction easy and efficient. A special shoutout to Jaren, who has been incredibly attentive and responsive from day one. He listens carefully to all of our needs and requests, and works quickly to resolve any issues that come up. His follow-through and dedication make a huge difference, and it’s clear he genuinely cares about our success. We’re so grateful for the partnership and look forward to continuing to grow together!

• Campbells WinesStore build or redesignAug 28, 2025

  We couldn't be happier with our decision to work with Pacific IQ for our new website design. From the initial consultation through to the final launch, both Sean and Bess demonstrated exceptional professionalism and expertise. What really impressed us was their responsiveness - whenever we had questions, concerns, or feedback, they were quick to address everything thoroughly and clearly, even jumping on daily Zoom’s to ensure we were confident with the process. Pacific IQ took the time to understand our business needs and our vision for Campbells Wines and translated that into a website that truly represents our brand. Their attention to detail and commitment to delivering quality work was evident throughout the entire project. The communication was seamless, timelines were met, and the final result exceeded our expectations. We would absolutely recommend Pacific IQ to any business looking for professional website design services. Their combination of technical skill, creativity, and outstanding customer service has made them a pleasure to work with. Sue Collier Campbells Wines Cellar Club Manager

• Cullen WinesBusiness strategy guidanceJun 11, 2025

  Pacific IQ were an essential partner in launching our new DTC strategy! During our initial research, we explored a range of modern platforms and ecomm specialists suited to wine. We are incredibly pleased we chose a modular build with Shopify - flexible, intuitive, and truly scalable. The combination of Shopify x WineHub x Klaviyo has been a game changer, transforming how we engage with customers and streamlining our operations significantly. Pacific IQ guided us seamlessly through site design and development. They not only helped shape the technical direction but also connected us with key players within the Shopify ecosystem, ensuring all the moving parts came together through native integration. PIQ took the time to truly understand our brand, values, and our voice. Sean delivered a clear, timely proposal that aligned with our goals. The Pacific IQ team demonstrated great professionalism and responsiveness throughout the project - always quick to assist and willing to accommodate our niche requirements. Bess is a creative wiz! Her sharp eye, collaborative approach and gentle nature made the journey smooth, with no request ever feeling like it was in the too hard basket. Now, close to six months post-launch, we are seeing the fruit. Our new wine club is growing organically both in-house and website/unassisted. Online sales are up more than 15% same period year-on-year, and we have dramatically reduced manual processing and administration. We highly recommend Pacific IQ to any brand looking refine their DTC strategy or build a modern solution from the ground up. Thank you, Sean and Bess!

• Kinross - WineTheme customizationMar 9, 2025

  Pacific IQ did a fantastic job assisting us with theme customisations and setting up Wine Hub. Their communication was clear and responsive, making the process smooth and efficient. They were highly effective in executing the work, delivering great results with minimal hassle. Would definitely recommend!

• Harmless HarvestStore build or redesignFeb 24, 2025

  A huge thank you to Pacific IQ for their outstanding work on our new homepage! Bess and Sean were exceptional partners—deeply understanding our vision and goals and translating them into a beautifully designed website that captivates the brand-curious, delights our loyal fans, and engages our DTC customers. Our new homepage truly embodies our brand’s identity, and we couldn’t be more pleased with the result!

• Tailored®Theme customizationDec 2, 2022

  The Pacific IQ team was so helpful in our optimization of our Shopify site. They brought forth many interesting ideas for our challenges including a fully reimagined PDP to help drive higher AOV and add on rate. In addition to their stellar work, the team is very knowledgeable about different integrations and, most importantly, they were a pleasure to work with. Every question was thoroughly answered and their design and implementation work was fast and efficient. Highly recommend!

Read all reviews on Shopify →