Pocket Square, a Fusion5 Company

About Pocket Square, a Fusion5 Company

Pocket Square, with 13+ years of Shopify expertise, is now Fusion5’s specialised Shopify Commerce team. We combine the creativity and experience of one of the most trusted Shopify partners with the scale and capability of Australasia’s leading technology provider.

Services and pricing

• Analytics and trackingPrice on request
• Business strategy guidanceFrom $3,500
  What's included

  Included in starting price: Pocket Square believe all our clients should have access to a strategic partner who can assist in some of the highly specialised areas of eCommerce, retail, technical development and integration where additional expertise may be required. Our Proactive Engagement is great for brands who have goals in mind, or want help setting and hitting those goals. Additional work and price information: Our strategy team will work with your team to plan, refine and execute ideas that will increase revenue and conversion, decrease bounce, and work on other key performance metrics. Our Proactive Engagement includes regular discussions and ideas to provide a strategic direction and 25 hours of implementation resource to action ideas that we know will help you meet your goals.

• Conversion rate optimizationPrice on request
• Custom apps and integrationsFrom $5,000
  What's included

  Included in starting price: At Pocket Square, we understand the importance you place on the processes and integrations required to scale your business. Our team sits down with yours to understand key opportunities to support your team through custom app development. Custom apps could improve internal workflow, integrate two (or more) systems, or give your team more control over the backend or front-end experience. Additional work and price information: We work with our clients on an individual basis to understand requirements and key business objectives.

• Email marketingFrom $3,500
  What's included

  Included in starting price: Pocket Square believe all our clients should have access to a strategic partner who can assist in some of the highly specialised areas of eCommerce, retail, technical development and integration where additional expertise may be required. Our Proactive Engagement is great for brands who have goals in mind, or want help setting and hitting those goals. Additional work and price information: Our strategy team will work with your team to plan, refine and execute ideas that will increase revenue and conversion, decrease bounce, and work on other key performance metrics. Our Proactive Engagement includes regular discussions and ideas to provide a strategic direction and 25 hours of implementation resource to action ideas that we know will help you meet your goals, including email design, customisation and regular reporting to refine the performance through CRM.

• International expansionPrice on request
• Ongoing website managementPrice on request
• Site performance and speedFrom $3,000
  What's included

  Included in starting price: Pocket Square work with high volume, high growth merchants who understand the importance of site speed and infrastructure stability. Luckily, Shopify take care of most of this, but it's still important to review and continually optimise site and externally loaded code to create the best experience possible for customers. We work to audit current code, outlining key improvement areas with their potential benefits, then get to work, using Google Lighthouse and other tools to measure progress. Additional work and price information: We work with our clients on an individual basis to understand requirements and key business objectives.

• Store build or redesignFrom $30,000
  What's included

  Included in starting price: Pocket Square work with our clients to understand their key growth objectives and work together to scale. Our process starts with a discovery, where we work to understand all key processes, objectives, design requirements and technical considerations, before designing a custom experience that perfectly matches those requirements. From here, we develop the architecture using our own framework to ensure maximum scalability and longevity of the solution. Additional work and price information: We work with our clients on an individual basis to understand requirements and key business objectives.

• Store migrationFrom $30,000
  What's included

  Included in starting price: Pocket Square have extensive experience migrating brands to Shopify or Shopify Plus from other platforms. Our experience includes Magento 1 & 2 (both CE and EE), BigCommerce, Solutionists, Kudos eRetailer, eStar and most other eCommerce platforms. We understand the importance of data integrity through the migration process, and work with your team to identify potential red flags up front to ensure a smooth migration process. Additional work and price information: We work with our clients on an individual basis to understand requirements and key business objectives.

• Systems integrationPrice on request
• Theme customizationFrom $1,000
  What's included

  Included in starting price: Pocket Square have long been leveraging Shopify Plus checkout customisation capabilities to drive conversion, decrease checkout dropout and provide our merchant's customers with the most seamless experience possible. Our cart/checkout customisation services range from simple design customisation through to extensive design and scripting changes. Additional work and price information: We work with our clients on an individual basis to understand requirements and key business objectives.

• Wholesale/B2BPrice on request

Featured work

• Life Pharmacy (B2C)

  Life Pharmacy, a leading NZ health & beauty retailer, migrated from costly Sitecore to Shopify Plus with Fusion5. Fully integrated with ERP, PIM, and loyalty, the 7-month migration ensured continuity and growth. Custom checkout enabled store pickup, reducing TCO and boosting control. Success paved the way for Unichem’s Shopify Plus launch.

• Black Market (B2C)

  Black Market migrated from a custom platform to Shopify Plus, unlocking scalability and streamlined management. Fusion5 delivered a flawless launch with zero bugs, integrated Shop Pay for higher conversions, and built a supplier portal for efficient fulfilment. Ongoing support drives CX innovation, laying the foundation for AI-powered service and loyalty.

• Walker & Hall (B2C)

  Walker & Hall partnered with Fusion5 to redesign their Shopify Plus site, elevating UX for customers from $200 jewellery to $20K engagement rings. Through deep discovery and refined content architecture, the new site delivers a fast, elegant experience (90+ Google speed score), streamlined apps, and Shopify 2.0 flexibility—reflecting their evolved brand vision.

• Victor Sports Med (B2B)

  Victor Sports Med, Australia’s leading allied health supplier, moved from an outdated PHP site to Shopify Plus with Fusion5. Fully integrated with ERP, the solution added B2B features like customer impersonation, quoting, and flexible pricing. Since 2020, Fusion5 has helped Victor scale and optimise operations to meet evolving customer expectations.

• Amalgamated Hardware Merchants (B2B)

  AHM, a leading NZ B2B distributor, partnered with Fusion5 to launch a Shopify Plus ordering system integrated with NetSuite. The platform enables instant SKU-based reorders, supports 25 pricing tiers, and applies smart discount logic. Scalable and user-friendly, it streamlines operations, enhances customer experience, and positions AHM for long-term growth.

• The Salvation Army (B2B and B2C)

  Fusion5 built a Shopify-powered platform for The Foodbank Project, enabling customers to donate food or funds easily—one-off or recurring. Integrated with Salvation Army and Woolworths systems, it automates pricing and allocation, while a custom portal lets teams reallocate resources to regions in need. A seamless B2C and B2B solution driving impact nationwide.

Ratings and reviews

• Standard IssueStore build or redesignMay 21, 2017

  Fantastic team, efficient and easy to work with.

• Pinch & FoldStore build or redesignJul 15, 2016

  Pocket Square are a pleasure to work with. They have in-depth knowledge and experience with shopify and associated apps. Anything we can think of they can pull off. Great design sense and very professional in all aspects. Would definitely work with them again in the future.

Read all reviews on Shopify →