
WhiteWater Web
WhiteWater Web is a Plus Shopify Partner based in Ottawa, Canada offering analytics and tracking, business strategy guidance, custom apps and integrations and 13 other services. It is rated 4.9 out of 5 from 148 reviews on the Shopify Partner Directory. Projects start from $30.
About WhiteWater Web
WhiteWater Web (WWW) is a premium digital solutions company specializing in advanced Shopify/Shopify Plus development, customization, theme design/debug, and online strategy. Located minutes from Shopify's headquarters we have been working with the platform since 2006.
Services and pricing
- Analytics and trackingFrom $50
What's included
Included in starting price: As certified Google Analytics/Google Tag Manager specialists we have extensive experience integrating and customizing advanced tracking for your Shopify store. Additional work and price information: We also provide custom dashboard l, custom reporting and advanced tracking services for Shopify clients.
- Business strategy guidanceFrom $100
What's included
Included in starting price: With over 14 years experience working with Shopify, for clients all over the world in the e-commerce space, we have extensive experience on what works, and what doesn't, with online business strategies. We have worked with clients in literally every industry - and are on retainer with several clients to provide regular consulting and business guidance. Additional work and price information: Our assistance here can include: - assistance selecting a free, paid or private app - help integrating the proper email marketing solution - help understanding analytics to improve conversions - user interface, user experience, and usability consulting
- Custom apps and integrationsFrom $500
What's included
Included in starting price: We have extensive experience customizing Shopify apps, or creating private apps for clients. We have extended hundreds of stores (clients all over the world) with advanced functionality that even Shopify thought was not possible. As premium, advanced Shopify developers we can integrate with almost any 'allowable' system, via API's, webhooks, etc. With over 14 years experience working with Shopify, we have 'connected' the platform with accounting, reporting, CRM, EMS solutions...and more. Additional work and price information: Whatever you need and/or are thinking of doing with your store we want to hear about it; if it can be done technically with Shopify (adhering to policies, plans, etc) we can do it. Whether built inside of the Shopify bubble using Scripts, or offloaded to remote servers and integrated with Shopify using API's, webhooks, etc. - we have created hundreds of private, store specific apps to allow merchants to integrate and/or communicate with third party tools/solutions.
- Custom domain setupFrom $30
What's included
Included in starting price: We can help you select and/or activate your domain name with your Shopify store, as many as you need. Additional work and price information: It usually does not matter where you secured your domain name, we can integrate it with Shopify.
- Email marketingFrom $100
What's included
Included in starting price: With deep expertise using/optimiizing/integrating some of the leading email marketing/list management solutions like Klaviyo, Omnisend, Campaigner, Constant Contact, Mailchimp, etc, we can help guide you with your email marketing strategy. Additional work and price information: We offer setup, integration, automation and deployment (design, segmentation) services.
- POS setup and migrationPrice on request
- Product and collection setupPrice on request
- Product descriptionsPrice on request
- Product sourcing guidancePrice on request
- SEOFrom $100
What's included
Included in starting price: As Google Certified SEM/SEO specialists we can assist with the advanced setup/customization of Google Adwords, Analytics and/or Tag Manager. Additional work and price information: We also provide usability & page speed optimizations, including: CSS minification, image compression, JavaScript optimization (lazy loading), etc.
- Site performance and speedPrice on request
- Store build or redesignFrom $1,000
What's included
Included in starting price: We have created hundreds of Shopify stores using either free, paid, or custom developed themes. We can custom develop a store to suit your exact needs. Additional work and price information: We can embed functionality from one theme to another (theme upgrades), and offer PSD to Shopify design services as well.
- Store migrationFrom $1,000
What's included
Included in starting price: We have extensive experience migrating merchants to Shopify from platforms like BigCommerce, Volusion, Magento, Wordpress/Woocoomm, Lightspeed, and/or custom CRM/CMS systems. Additional work and price information: Depending on your existing platform we can automate the migration using advanced API's and/or private apps as well.
- Store settings configurationFrom $150
What's included
Included in starting price: We have been working with Shopify since 2006; as such we have grown with the platform and are extremely experienced on the features it provides. With clients all over the world, operating in different currencies, languages and industries, we have the expertise to assist with your unique requirements. Additional work and price information: Assistance we can provide includes: - Shopify Shipping setup - Shopify App setup/integration - Backup/Recovery best practices - Domain Setup - Translation and Currency setup - Access control/staff management - Payment settings configuration (Shopify Payments, Gateways, PayPal, etc).
- Theme customizationFrom $150
What's included
Included in starting price: We have extensive experience customizing/optimizing existing code/features of a theme, or developing new ones to add to a theme or Shopify process (web hooks, etc.). We have extended hundreds of stores with advanced functionality that even Shopify thought was not possible. Additional work and price information: We have performed custom development work for hundreds of clients all over the world. Whether it be custom Liquid coding, API development, private app creation, etc. - we do it all.
- TroubleshootingFrom $50
What's included
Included in starting price: Whatever you are having issues with we can help debug. We're premium, certified Shopify experts that have been working with the platform since 2006 - we know it inside and out. Additional work and price information: With clients all over the world who continue to come back to us for support/questions, we have the expertise to help and guide you.
Ratings and reviews
- Quality of work
- 4.9
- Communication
- 4.9
- 5 star138
- 4 star7
- 3 star1
- 2 star0
- 1 star2
- Naomi Simpson AstrologyCustom apps and integrationsJul 1, 2026
Highly recommend! They were responsive, reliable, with a quick resolution to my issue for a reasonable fee. I will definitely use WhiteWater Web again!
- Morrison & Co PreservesStore build or redesignJan 18, 2026
It started with WhiteWater literally rescuing my website from a couple disastrous partners and the trust and work has only grown from there. I totally trust this team and they have been very helpful!
- Sleep of MindTheme customizationJan 18, 2026
I came to WhiteWater Web with a broken website and needed help asap. They were upfront about what was possible, provided a clear and fair breakdown of costs, and never tried to upsell me on features I didn't need. Their customer service is fantastic. No matter how many questions I had, the team was patient, professional, and incredibly easy to reach. It truly felt like they were partners in my project rather than just vendors. If you want a developer who is lightning-fast, easy to talk to, and someone you can actually trust, I highly recommend them
- HN Premium FingerboardsStore build or redesignJan 17, 2026
Jody at WhiteWaterWeb did an outstanding job building and launching my Shopify store. Their customer service is fast, responsive, and incredibly reliable. Every question or request is always handled quickly and clearly - The expertise is on point. I highly recommend them.
- Schwartz's DeliTheme customizationApr 10, 2025
WhiteWater Web was helpful and communication was easy. We will use their services in the future.
- Karen Richardson Art StudioEmail marketingAug 28, 2024
I contacted WhiteWater Web to troubleshoot a problem concerning Mailchimp and Google analytics, relating to my 10-year-old Shopify store. My email campaign open rate had dropped suddenly from a consistent 60% to 20% for no apparent reason. Jody got right to work, did the upgrade to Google Analytics 4, discovered a roadblock in my domain hosting relating to Mailchimp, and recommended switching to Shopify Email. I agreed, and he efficiently handled the migration, set up a branded email template to get me started, a subscription popup, and automations, all in less than a week. He patiently answered all my questions throughout the process. Jody is a rock star. I appreciate everything he did to make my life easier, and in such short order! I look forward to working with him to switch my store to a 2.0 theme soon.
- Skort ObsessionTroubleshootingJul 26, 2024
WhiteWater Web did some troubleshooting and customization. Excellent and prompt work. Understood what we needed right away and executed everything right away. Would recommend them for sure!
- Baa BeeSite performance and speedApr 9, 2024
Jody was very professional and a pleasure to work with. He completed the work he promised on time and with excellent results. Even after his mandate I contacted him with a question and he responded very quickly and reassured me about things that without him would have led me to deal with potential scammers. I would definitely use Whitewater Web again, I recommend them without hesitation. Brigitte
- Dawna Marquette JewelryProduct and collection setupDec 19, 2023
Whitewater Web was fantastic to work with. They were quick to communicate and went beyond my expectations. I will use them again for all my store needs.