factfour

About factfour

factfour is a full-service digital agency that specialises in Shopify and e-commerce solutions, providing creative and technically advanced solutions to businesses across the globe for over 10 years. Our team of experts is dedicated to achieving your business goals!

Services and pricing

• Store build or redesignFrom $500
  What's included

  Included in starting price: We would assess your initial request over email and possibly a phone call if required. During that discovery phase, we make sure we extract all the requirements before quoting on the price for the setup, being sure to outline and detail all aspects of the setup process, including the ones that the client may not be aware of. Additional work and price information: The price will vary depending on complexity and the number of tasks identified for the setup. We will always quote the final price before starting work and will communicate to clients if there are new tasks that are out of scope that arise during the project before undertaking.

• Store migrationFrom $500
  What's included

  Included in starting price: We would assess your initial request over email and possibly a phone call if required. During that discovery phase, we make sure we extract all the requirements before quoting on the price for the migration, being sure to outline and detail all aspects of the process, including the ones that the client may not be aware of. Additional work and price information: The price will vary depending on complexity and the number of tasks identified for the migration. We will always quote the final price before starting work and will communicate to clients if there are new tasks that are out of scope that arise during the project before undertaking.

• Theme customizationFrom $100
  What's included

  Included in starting price: We can help with any and all tweaks and modifications to your theme, just ask us how! Additional work and price information: Design tweaks, liquid code, javascript, css updates etc.

• TroubleshootingFrom $100
  What's included

  Included in starting price: We would assess your request over email and make sure we extract all the requirements before quoting on the price for each task.We would aim to turn the work around inside one week. Additional work and price information: The price will vary depending on complexity and the number of tasks. We will always give you the price before starting work

• Business strategy guidanceFrom $100
  What's included

  Included in starting price: We recognise that building a successful Shopify business requires more than just a beautiful online store. Our team of experts is here to provide you with Shopify business strategy guidance to help you grow and scale your business in the highly competitive e-commerce landscape. Additional work and price information: - Offer insights and data on other merchant experience - Marketplace and App guidance - Online strategy and more...

• Custom apps and integrationsFrom $1,000
  What's included

  Included in starting price: We would assess your initial request over email and possibly a phone call if required. During that discovery phase, we make sure we extract all the requirements before quoting on the price for the app build, being sure to outline and detail all aspects of the features and functionality required. Additional work and price information: The price will vary depending on complexity and the number of tasks identified for the build of the app. This may also include initial infrastructure setup costs. We will always quote the final price before starting work and will communicate to clients if there are new tasks that are out of scope that arise during the project before undertaking.

Featured work

• Mia Fratino - Full store build

  • Full design and build • All code customisations and feature enhancements • Optimisation • Advanced filtering • Geolocation detection • Ongoing updates and management • Sold out variants • Strategy and consultation

• Knowrish Well - Theme Design & Upgrade

  • Full theme design • Custom product layouts • Custom iconography • Custom page layouts • Optimised features for add to cart on mobile • Review integration • Strategy and consultation

• PERA Luggage - Theme Upgrade

  • Migrated PERA luggage to a new modern theme to enhance product discovery and conversion • Merged hundreds of individual products into variants for better organisation and presentation of products including swatch filtering • Corrected issues with tagging and filtering for improved collections and brands • Guided client on how to best create and manage products.

• Goggleman

  factfour has worked with the team at Goggleman since 2018, supporting their every move on Shopify. From the initial migration in 2015, through various theme upgrades, complex app installations & improvements & a recent Shopify 2.0 update. • Store build and design • Shopify 2.0 upgrade • Theme customisation • Product and collection setup • Custom visual elements • Custom apps and integrations

• Nana Huchy

  factfour has been providing Nana Huchy with comprehensive support and advice to help them grow their capabilities and revenue since 2018. Services include: • Theme customisation • Product and collection setup • Store settings and configuration • Custom apps and integrations • Custom theme development • Troubleshooting • Business strategy guidance • Store setup & design guidance

Ratings and reviews

• Samsara LifestyleTheme customizationNov 10, 2023

  I used Factfour to set-up my ecommerce site. James was amazing he totally got the look that I was after and nailed the brief! Any questions I had he clearly explained and assisted me with moving forward. I have had so many comments on how beautiful my site is and it would not have been possible without using Factfour. I would totally recommend them and will use them again if need to. They offer well priced, knowledgeable service and listen to their clients.

• Little RentersStore build or redesignNov 8, 2023

  Working with the factfour was an excellent experience. They delivered a seamless and efficient service with quick turnaround times, ensuring effortless communication throughout the project. Their expertise and advice helped me to setup my store effectively.

• ButterscotchStore migrationNov 8, 2023

  James migrated my old and dated web store to Shopify, transferring all of my data and products across making the whole process seamless and easy for me. He communicated with me and did all of the following up. I am very busy person and James was able to work in with my schedule, he explained everything in terms I could understand and made it very easy for me to continue on with what I needed to do in my business while he took care of the migration in the background. I am very satisfied with the outcome and highly recommend factfour.

• SUNGHUE CHILLI SAUCEStore migrationNov 8, 2023

  We engahed service of FactFour to migrate our ecommerce website from WordPress to Shopify. Factfour had good knowledge and expertise with migration process so the job was completed quickly and without issues. Fourfactor were also able to provide very useful tips and suggestions to get us going using new Shopify platform. Overall very happy with their service. Would be happy to engage their service again for future projects.

• REEFTroubleshootingApr 5, 2023

  We have been using Factfour for a few years now and its been a pleasure to work with him, from solving our issues to site customisation it has been super quick and with great communication. Would highly recommend

• Bright Education AustraliaTheme customizationJul 22, 2020

  Friendly & informative. Asked questions to ensure understanding on both sides of the issue & offered positive pointers for us to implement... very helpful

• WARPAINT | Natural Teeth WhitenerStore build or redesignAug 31, 2017

  FactFour was great to work with, good communication and very helpful. They gave good suggestions on improving our website which were always appreciated. We are very happy with our new websites. Thank you!

• Suplest AustraliaStore build or redesignMay 18, 2017

  The guys were efficient and very fluent in the process of getting my site up and running quickly and looking and working exactly how I wanted. Very pleased. Thank you.

• Sting Sports AustraliaStore build or redesignMar 30, 2017

  James and his team were excellent to work with. We found them very professional, knowledgeable and friendly. They have delivered the project in time and on budget. I would happily recommend Factfour to anyone.

Read all reviews on Shopify →