WEBDESK SOLUTION

About WEBDESK SOLUTION

⭐⭐⭐⭐⭐ 5.0 Shopify & Shopify Plus agency since 2011 (NY + Toronto). We build, migrate & scale stores — zero-downtime migrations, B2B commerce, and AI built in: smart search, personalized discovery, cart recovery, owner dashboard. Accountable to revenue, not hours.

Services and pricing

• Store build or redesignPrice on request
  What's included

  Stores built to convert, not just launch — conversion-focused design, Core Web Vitals performance, and accessibility as standard. We design around your catalog and your buyer, integrate the apps you need, and hand you a store your team can run. Braidan Motorsport went from $135K to $1.24M in revenue, conversion 0.90% to 4.25%; By Poppsi's redesign lifted conversion +87%.

• Custom apps and integrationsPrice on request
  What's included

  When Shopify can't do it out of the box, we build it — private and public apps, ERP/CRM and third-party integrations, and AI built into the store: smart search, recommendations, and cart recovery. We built Telus's Shopify Plus store with telecom-API integration and 911-levy compliance, and Intelcom's app handling 600,000+ parcels a day at 99.99% uptime. Production systems, not prototypes.

• Store migrationPrice on request
  What's included

  Replatform to Shopify or Shopify Plus without losing rankings or revenue. We migrate products, customers, orders, reviews, and SEO with full 301 mapping and zero downtime. Five Star Jewelers moved from PrestaShop with +54% conversion and +135% AOV; Skin House gained +23% conversion and +31% bookings off Squarespace. Migration is our specialty, not a side service.

• Wholesale/B2BPrice on request
  What's included

  B2B commerce built for how you actually sell — company accounts, tiered and gated catalogs, quote-to-order, net terms, and approval flows on Shopify Plus B2B. We build role-based wholesale access, custom pricing logic, and real-time ERP sync so orders and inventory stay accurate at scale. Deep B2B expertise across enterprise builds, migrations, and custom checkout.

• Headless commercePrice on request
  What's included

  Headless when it earns its keep — not for its own sake. We build Shopify Hydrogen and API-driven storefronts on React and Next.js for brands that need custom front-end experiences, content flexibility, and speed at catalog scale — with GraphQL, PWAs, and omnichannel integration. When a well-built Liquid theme is the smarter call, we'll tell you that too.

• Store settings configurationFrom $200
  What's included

  Included in starting price: We configure all the Shopify supported Payment Gateways like: - Authorize.net, - PayPal - Braintree - Apple Pay - Google Pay - Amazon Pay - Finance app setup Additional work and price information: 1. We do provide custom checkout development services for your store and we provide quote based on your requirements.

• Product and collection setupFrom $200
  What's included

  Included in starting price: We provide two types of Product imports. Please see the options below: Option 1: Manual Import - We will do manual import from the material your provide us. Materials like CSV file, PDF file, Vendor Website. We charge based on the number of products. Option 2: Bulk Import - We will do bulk import using a CSV and API. It depends how client provides the product information. The cost will depends on the number of products and CSV structure. Additional work and price information: Automatic System: - We will build an automatic system/app that sync the data from the client's vendor website to Client's Shopify store. The cost will depends on the API and number of data.

• Theme customizationPrice on request
  What's included

  Included in starting price: 1. Now built a custom navigation of your choice. 2. Choose from the industry best feature of Autocomplete search. 3. Go with the Advanced menu functionality with Tree submenu, Tabbed submenu. 4. Show relevant Product, Categories, and Pages while customer uses the search option. Additional work and price information: 1. Custom Advanced Search Suggestion

• Website audit and optimization strategyPrice on request
• Checkout upgradePrice on request
• POS setup and migrationPrice on request
• Site performance and speedPrice on request
• Systems integrationPrice on request
• Ongoing website managementPrice on request
• TroubleshootingFrom $250
  What's included

  Included in starting price: We provide retainer or Pay as you go service. Subscribe to our monthly 5 hours service plan and we will troubleshoot or fix any problem in your website upto 5 hours. - Pay one time for 5 hours and use the remaining hours next month or you can use it any time in future. - Get resolution for any customization compatibility issue with a newer version, bug fixes, and performance issues in your store. Additional work and price information: 1. If the client is having big issues then we provide separate quote.

• Custom domain setupFrom $300
  What's included

  Included in starting price: Want to promote your own branded domain instead of domain.myshopify.com? We will help you to point your third party brand domain with your Shopify store. Additional work and price information: We will need your third party domain panel credentials and Shopify store access.

• Conversion rate optimizationFrom $120
  What's included

  Included in starting price: We will add recommended products on your home page, collections page or on any other page as per your requirement. Additional work and price information: Let's set up a call to discuss your requirements.

• SEOPrice on request
• Search engine advertisingPrice on request
• Analytics and trackingFrom $50
  What's included

  Included in starting price: We will help you to set up and integrate Google Analytics in your store so that you can track the visitors. We can also help you to create events and goals to know more about how many clicks you got from which event. Additional work and price information: If Google Analytics is already set up then we can help you with an audit of your google analytics and suggest the changes.

• Email marketingFrom $80
  What's included

  Included in starting price: With our creative team, we can help you to design the email templates for your marketing activities. A few of the services are: Welcome Email template Order confirmation template Forgotten Password template Contact us today to get a custom quote. Additional work and price information: We will require the details of the template you need along with the content. If you have the creatives ready then share it with us, we will give you a quote for responsive email template development.

• Social media marketingPrice on request
• Content marketingPrice on request
• International expansionPrice on request
• Website and marketing contentPrice on request

Featured work

• Telus: Telecommunications Solutions

  WebDesk collaborated with Telus, a leading Canadian telecommunications provider, to develop a Shopify+ store with advanced features. These include order status page renewal, API implementation for a port number, 911 provincial levy setup, Canada Post address validation, taxation rates configuration, SIM triggering based on scenarios, and comprehensive My Account order history and details.

• Intelcom: Customized Logistics Shopify Public App

  WebDesk designed a tailored app for Intelcom, a leading last-kilometer logistics firm in Canada. The app facilitates the management of over 600,000 daily parcels by providing insights into eligible and non-eligible orders. Our system empowers administrators to effortlessly generate and print labels for booked orders, streamlining logistics operations.

• Fine Art Canvas: Elevating Print-on-Demand Experience with Shopify+

  Fine Art Canvas leads in print-on-demand canvas wall art in North America. Our dedicated application by WebDesk offers real-time image previews, bespoke filters, and artist profiles for a personalized experience. Integration with Google Feed and Amazon Image enhances image generation. These updates create a user-friendly and enjoyable art store.

• Parts ConneXion: Elevating DIY Audiophile Component Sales Globally

  Parts ConneXion, based in Burlington, Canada, caters to audiophile hobbyists worldwide with an online store specializing in electronic components. WebDesk crafted a custom dashboard for user management and integrated features like PayPal, Shop Pay for multi-currency payments, and Shipstation for efficient shipping. Our UI enhancements and customized checkout page aim to boost conversions.

• My Essentia: Enhancing Online Shopping on Shopify Plus

  My Essentia, a top mattress manufacturer in North America, collaborated with WebDesk for a website transformation. We introduced a custom product comparison app, optimized checkout with a location-based Recycling Fee feature, and added a creative zig-zag design to the category page, enhancing the shopping experience.

• Frans Cake and Candy: Enhanced Shopping Experience

  Frans Cake and Candy in Virginia provides cake decorating, candy-making supplies, and baking tools. WebDesk revamped their website with customizations to the homepage and category page. We integrated third-party apps to improve checkout and registration processes, ensuring a seamless shopping experience.

Ratings and reviews

• POPPSIStore build or redesignSep 16, 2026

  Excellent exprience with the team at WebDesk Solution

• StonesDirect.comStore build or redesignSep 27, 2022

  Was a pleasure to deal with them. Communication was excellent. They were professional and performed well.

• REDACTEDStore build or redesignFeb 3, 2022

  I WOULD HIGHLY RECOMMEND THIS COMPANY AS THEY TOOK PERSONAL CARE AND WENT OUT OF THEIR WAY TO HELP ME DEVELOPE MY STORE AS I AM NOT VERY KNOWLEDGEABLE CONCERNING COMPUTERS AND THEY PERSONALLY HELPED ME DO THE NECESSARY THINGS WHICH WERE SO EXTREMELY IMPORTANT. THEY ARE A WONDERFUL COMPANY I LOVED WORKING WITH THEM AND THEY DEVELOPED A BEAUTIFUL "E" STORE FOR MY BUSINESS. I'M SO VERY HAPPY WITH THE STORE AND IF YOU WANT A PROFESSIONAL JOB DONE FOR YOUR "E" STORE THIS IS THE COMPANY FOR YOU.

• REDACTEDCustom apps and integrationsApr 21, 2020

  It was great and refreshing to work with WEBDESK SOLUTION (WDS). They ensure they fully understand the job and execute it with absolute precision within a very short time. Whatever they promise is delivered bang on time. These guys know their stuff. I've completed 3 web development jobs with them all in time. So far they surpass the developers I've worked with in the past. The job pricing is also fair. I can safely recommend them to anyone out there who wants a thorough development job that is affordably priced and delivered on time. Keep up the fantastic work.

• Wanderer CatholicMar 21, 2020

  Wow is all I can say; The Webdesk Solution Team are great partners. They asked the right questions, scoped my project in a very nice and organized fashion (Store audit and redesign), executed all tasks on time, and delivered the results I was looking for. I highly recommend Webdesk Solution to take your Store to the next level.

• REDACTEDLogo and visual brandingMay 29, 2019

  My experience working with John at WEBDESK SOLUTION was smooth and efficient. John is having expert knowledge of Shopify and he is very fast in making changes. Thank you so much for all of your help. Highly recommended!

• Undercarriagewarehouse.caCustom apps and integrationsMay 2, 2019

  Experience with John A. WebDesk Solution(in Toronto) First of all, I met him in face twice before we start project. He fully understood what I want and reflected in contract. We spent around enough time that I never had other developers. I believe this was very important to understand each other. He set up detail scope for my store and finished one by one in timely. Every time he worked subjects, we had conference call with engineers and help me to understand what his team is doing and reflect my opinion. Because of these, we build up store in timely with high quality job that I love. Price is reasonable, highly recommend for people who are planning to build Shopify store. Always positive response from him and made a good job. Seriously, I trust them. I will work with them again.

• REDACTEDStore build or redesignSep 20, 2018

  Superb communication, delivered on time and to an excellent standard just how I asked for. Can't recommend them enough one of the best I have worked within 15 years of business.

• MY ONLINE FASHION STORECustom apps and integrationsAug 16, 2018

  I have had a working relationship with this company ongoing for over a year now, working on multiple projects. They have been excellent and have delivered on every promise. Very responsive and professional!

• REDACTEDStore build or redesignMay 4, 2017

  I am quite pleased with the construction of my new website, Spartees.myshopify.com! Web Desk Solutions did a terrific and caring job and it is something I could have never done on my own. I have very little experience in website design. They were quite patient with my questions and offered answers in simple terms that I could understand. I highly recommend considering Web Desk Solutions for your ecommerce design needs!

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